Any Questions?

well, we got the answers...


"What does OCHO stand for?  Is it the number 8?"

OCHO is a contraction of the words "Organic" and "Chocolate." But we could list 8 things to love about us...


"Where do you make the candy?"

For over 10 years we made our candy in Oakland, CA. In 2021, we decided to move production to the Islands of Trinidad & Tobago in the Caribbean. We wanted to make chocolate candy in an equatorial region to be closer to our ingredients and worldwide trade, thereby helping to keep more income opportunities in those origin countries.


"How should I store my delicious chocolate?"

With proper storage, our chocolate candy stays fresh for many months.  Storing in a cool, dry location at room temperature and away from sunlight is the best choice.  (ideal temp range is between 55-65 degrees F. ) Do not refrigerate or freeze chocolate as the temperature & humidity changes may cause it to bloom.


"Are your bars containing allergens like peanuts, tree nuts, dairy and wheat made on the same equipment?"

Yes, all of our products are made on shared equipment. They also are made on equipment that handles Milk, Eggs, Tree nuts (coconut) and in the near future, wheat.


"Do you offer returns or exchanges?"

No, unfortunately we cannot honor any returns or exchanges.  Due to food safety standards & the semi-perishable nature of chocolate, products cannot be returned or exchanged.  If the product you purchased directly from our online store arrived to you with a quality issue, please reach out to us with your order information & photos so we can resolve the error.


"Are your products Gluten Free?"

Even though we do not add gluten-containing ingredients currently to our products, we are going to be making some in the future, and we have chosen to no longer be gluten-free certified.


"What is OCHO Day?"

We have a celebration on the 8th of every month! Even though our name OCHO comes from the O in Organic, and the CHO in Chocolate, we know that many people see the word OCHO and think of the number Eight. So, we embrace this with a 1 day super-sale each month. Lots of different things may be on sale on that day from month to month, it may be Halloween items after Halloween, it may be a new item that hasn't even launched yet, or it may be your favorite item! Be sure to subscribe to our emails, and you'll be the first to know!