What Information About Me Is Collected and Stored?
We collect information from or about you in conjunction with your use of the Website. For example, information that you may supply to us includes your e-mail address when you sign up for an account on the Website. We may also collect information about you automatically when you use the Website, which may include tracking and usage information about your location, demographics, use of the Website and the Internet.
As a general matter, you can browse the Website without submitting your personal information to us. However, there are a number of circumstances in which you may supply us or our agents with your personal information. The following lists the most common ways in which we may collect your personal information.
- Registering for an account on the Website
- Uploading content to the Website
- Signing up to receive alerts or other information via email, text or instant message from OCHO
- Volunteering personal information to OCHO
Collection of Your Source IP Address/Location Information
We may collect and store information about your location and your device. Some of this information may be general, such as the state or city associated with your zip code, while some of this information may be more precise, such as information associated with your mobile device. Most mobile devices allow you to control or disable the use of precise location services globally or per application in the device’s settings menu. Before we request precise location information, we will give you an opportunity to consent to that collection. We will delete any location information that you request to be deleted. We do collect and store your device’s source IP address which may disclose the location of your device at the time you access the Website.
Collection of Information About You From or Through Social Media Sites or Using Your Social Media Logon
When you interact with any Service Provider page or account on a social media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the information about you that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such information that we are permitted to collect by these social media platforms. If you publish your social media profile on our Service, we may collect information that you make available as part of that profile.
Collection of Information From Other Sources
We also may collect information about you that we may receive from other sources or from our offline interactions with you to, among other things, enable us to verify, update information contained in our records and to better customize the Website for you. We may also collect information from credit reporting agencies to, for example, determine your creditworthiness, credit score, and credit usage, in accordance with applicable laws.
Information Collected Through Surveys and Promotions
Collection of Third Party Information Through Tell-A-Friend Feature
We may from time to time conduct a referral service to introduce people you know to our Sites and Service. If you choose to use our referral service to tell someone about our Sites and Service or a discount on the Sites and Service, we will ask you for your contact’s name and email address. We will automatically send your contact a one-time email inviting him or her to visit our website. Service Provider stores this information for the purpose of sending this one-time email and tracking the success of our referral program. Your contact may contact us at firstname.lastname@example.org to request that we remove this information from our database.
We use both “session” cookies and “persistent” cookies. We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple websites.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. If you delete your cookies or if you set your web browser to decline cookies, some features of the Website may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
We may partner with third party advertising companies who may utilize cookies, web beacons or other technologies to provide advertisements about our goods and services that may be of interest to you on third party sites, or to serve advertisements on our Website. These third parties may use these technologies to collect information about you when you use the Website. They may collect information about your online activities over time and across different websites and other online services, as well as across devices. They may use this information to provide you with interest-based advertising or other targeted content. They may also use persistent identifiers to anonymously track your Internet usage across other websites in their networks beyond the Website. Such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us.
Some content or applications, including advertisements, on the Website are served by unaffiliated third parties. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.
How Do We Use Your Information?
We use the information we learn from you to help us personalize and continually improve your experience on the Website. Such uses include:
- Uploading your content to our Website as you request
- Permitting you to update, edit, and manage your content on our Website
- Communicating with you about your account or transactions with us (including service related announcements) and send you information about features and enhancements on our Website
- Communicating with you about changes to our policies
- Communicating with you about your comment to a blog post
- Personalizing content and experiences on our Website, including providing you reports, recommendations and feedback based on your preferences
- Analyzing statistics regarding the use of our Website.
- Optimizing or improve our products, services and operations
- Automatically updating the Website on your device
- Detecting, investigating, and preventing activities that may violate our policies or be illegal
- Performing statistical, demographic, and marketing analysis of users of the Website
Use of Your Location Information
Specifically, we use your location information to:
- Personalize content on our Website, including providing you reports, recommendations and feedback based on your preferences
- Optimize or improve our products, services and operations
- Detect, investigate, and prevent activities that may violate our policies or be illegal
- Perform statistical, demographic, and marketing analyses of users of the Website and their purchasing patterns
Combining Your Information
We use the information from one portion of the Website on other portions of the Website or elsewhere in our network of websites, apps, and other interactive features, or in reports and analysis, all of which are owned and operated by OCHO, and we may combine information gathered from multiple portions of the Website into a single customer record or analysis or report. We also use and/or combine information that we collect off-line or we collect or receive from third party sources to enhance, expand, and check the accuracy of your customer records.
Who Do We Provide Your Information To?
Business Partners and Third Parties
We may share information about you with our business partners from time to time. You may withdraw your consent to such sharing at any time by following the opt-out process described below.
We have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc. These entities have access to information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Website.
We may also use or disclose information about you if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public. This includes exchanging information with other companies and organizations for fraud protection.
What Steps Are Taken To Keep Information About You Secure?
We take security very seriously. Information we collect is stored in secure operating environments that are not available to the public. Our security procedures mean that we may request proof of identity before we disclose information that we have collected about you to you. Please understand, however, that while we try our best to safeguard the information that we collect, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
How Do We Disclose Information From or About You?
How Long Do We Keep Your Information?
Following termination or deactivation of your account, OCHO, its Clients, Affiliates, or its service providers may retain information (including your profile information) and user Content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at email@example.com.
What Happens When I Link To or From Another Website?
Changes to This Policy
Emails and Other Communications. If you would like to alter the type of communications you receive from us, including opting out of promotional communications from us, you may do so at any time by updating the communication preferences specified in your account profile through the Website. Please note that this may affect your ability to access certain products and services, and we may continue to send non-promotional communications such as staffing confirmations, surveys, and other information about your use of the Service. If you refer others to us using our email functionality, please note that they may choose not to receive any promotional emails from us in the future by following the opt-out instructions in the email invitation.
Tracking. You also have choices to limit some tracking mechanisms that collect information when you use the Website. Many web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. If you choose to decline cookies, certain features of our website, including the Website themselves, may not function properly or remain accessible to you. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.
You may opt out of the collection and use of your information by some advertising networks as described in this Notice.
You may choose not to share your precise geo-location information with us by adjusting the device’s location services settings or the settings on our mobile applications.
On sites that contain tracking technologies used for online behavioral advertising, you may opt out of the collection and/or use of your information for these purposes by visiting the Network Advertising Initiative at http://optout.networkadvertising.org/#!/ and/or the Digital Advertising Alliance by clicking http://optout.aboutads.info/#!/. You may also be able limit the association of your mobile device with your online activities by resetting the advertiser ID on your Apple or Android device. For more information about how to change these settings go to:
- Apple: https://support.apple.com/en-us/HT202074
Please note that while you may opt out of online behavioral advertising served by participating companies through these sites and actions, you will still see other types of advertising on the Website, it just may not be as relevant or targeted to your interests.
Accessing and Correcting Your Information
If you have an account with OCHO, you may review and change your information by logging into your account and editing your profile. Be advised that we may not be able to delete information we collect from or about you without also deleting your user account. You will not be permitted to examine the information we maintain about any other person or entity and may be required to provide us with information that personally identifies you to verify your identity prior to accessing any records containing information about you. We may not accommodate a request to change or delete information we have collected from or about you if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of OCHO who are California residents and who have an established business relationship with OCHO to request certain information regarding its disclosure of their personally identifiable information to third parties for third parties’ direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org.